Privacy Policy

Privacy Policy

last updated: August 1, 2017

INTRODUCTION

U&Iyurveda Healthcare Private Limited (referred to as “we”, us”, “U&Iyurveda”) is the owner and operator of the internet resource https://www.youandiyurveda.com (this ‘Website’/ the “website”) on the World Wide Web.

This privacy policy ("Privacy Policy") describes Our information gathering and dissemination practices. Please read the following Privacy Policy carefully to understand that when you use the website or the Services what information, including personal information we collect from or about you, how we collect it, how that information is used, how we protect your information and how and to whom it is disclosed.

This Website Privacy Policy contained herein, Terms and Conditions (“Terms”) and Disclaimer shall apply to your use of this website. Please go carefully through our Privacy Policy, Terms and Conditions and Disclaimer available at https://www.youandiyurveda.com before you decide to access the Website or avail the services made available on this Website. This Privacy Policy and Terms apply in full force and effect to your use of this Website and by using this Website, you expressly accept our Privacy Policy, Terms and Conditions, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws.

By availing any Service offered by us on/through this website, you signify your express acceptance of the Terms and Privacy Policy in full. You acknowledge that you will be bound by our Terms and Conditions and Privacy Policy for availing any of the Services offered by us. If you use the services on behalf of someone else (such as your child) or an entity, you represent that you are authorised by such individual or entity to accept this privacy policy on such individual’s or entity’s behalf.

This privacy policy covers the privacy practices and policies of this website only. It does not apply to third party websites to which links may be provided by our Advertisement Partners.  These third party websites may have their own Privacy Policies. We encourage the User to read the privacy policies of websites linked to this Website before using them.

You must not use this Website, if you have any objection to any of our Website Privacy Policy or Terms and Conditions. If you do not understand any aspect of our Privacy Policy or the Terms, please feel free to contact using the information found at the end of the Privacy Policy.

 

IMPORTANT DEFINITIONS

  1. We’/ ‘Our’/ ‘Us’ shall mean and refer to U&Iyurveda.
  2. ‘You’/ ‘Your’/ ‘Yourself’/ ‘User’ shall mean and refer to Users of the Services.
  3. ‘Personal Information’ shall mean and refer to any personally identifiable information that We may collect from You.
  4. ‘Third Parties’ refer to any application, website, company or individual other than the User and the owner of the Website.

 

INFORMATION COLLECTED

The information collected from you by U&Iyurveda may constitute ‘personal information’ or ‘sensitive personal data or information’.

“Personal information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.

“Sensitive personal data or information” means such personal information which consist of information related to;

  1. passwords,
  2. financial information such as bank accounts, credit and debit card details or other payment instrument details,
  3. physical, physiological and mental health condition,
  4. sexual orientation,
  5. medical records and history,
  6. biometric information,
  7. any detail related to above clauses provided to body corporate for providing services; and
  8. any of the information received under above clauses by body corporate for storing or processing under lawful contract or otherwise.

 

VOLUNTARY REGISTRATION INFORMATION

In order to fully access this website, you must complete the Registration process by voluntarily providing us your personal information which you recognize and expressly acknowledge is personal information allowing others, including U&Iyurveda, to identify you. Such information may include, but not limited to; your name, User ID, email address, address, date of birth, gender, phone number and password chosen by you. Other optional information may be requested on the registration page. We do not collect personally identifiable information about you except when you specifically provide such information to us on a voluntary basis.

 

VOLUNTARY INFORMATION FOR SERVICES AND FEATURES

When you choose to use certain features of the site, including but not limited to booking appointments with the Consultant, subscribing to our email and/or text messaging service and others, we require you to provide additional information that may be required to complete the transaction, including but not limited to; your billing address, your credit card information and your demographics which may be helpful for us to serve you better.

The information collected from you by U&Iyurveda may include, but not limited to Contact data (such as your email address and phone number), Demographic data (such as your gender, your date of birth and your pin code), Data regarding your usage of the services and history of the appointments and other transactions made by or with you through the use of Services, Health or medical data (such as your past medical history and conditions and medication history). All the information provided to us by a User, including sensitive personal information, is voluntary.

 

AUTHORIZATION FOR USE OF PERSONAL AND/OR SENSITIVE INFORMATION

Your use of and access to the Services is subject to this Privacy Policy and our Terms of Use. By using this Website you expressly agree to be bound by the terms and conditions and Privacy Policy and you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

Any User that does not agree with any provisions of the same has the option to discontinue the Services provided by U&Iyurveda immediately. Collection of information which has been designated as ‘sensitive personal data or information’ requires your express consent. By affirming your assent to this Privacy Policy, you provide your express consent to such collection as required under applicable law. Our Services may be unavailable to you in the event such consent is not given.

You are responsible for maintaining the accuracy of the information you submit to us. We provide mechanism for updating and correcting your personal information. You may modify or remove your personal information at any time by making the change on your profile information page by logging into your account on the Websites or by contacting us at https://www.youandiyurveda.com.

If you wish to cancel your account or request that we no longer use your information to provide you services, you may contact us through https://www.youandiyurveda.com. We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force.

 

PAYMENT POLICY

U&Iyurveda may require the User to pay with a credit card, debit card, net banking or other online payment mechanisms for Services for which an amount(s) is/are payable. U&Iyurveda will collect such User’s credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User through the authentication process offered by a third party payment gateway. User’s credit-card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. User is advised, however, that internet technology is not fully safe and User should exercise discretion on using the same.

 

COOKIES POLICY

A cookie is a small file placed on your computer’s hard drive.  The Website may use cookies which enable our website to identify your computer and serve secure pages to you and to store certain data (that is not sensitive personal data or information) that is used by us and our partners for the technical administration of the Website and for User administration.

Controlling cookies

You can use your web browsers cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies. However please note that refusing cookies may effect how our website functions.  This Privacy Policy applies to Websites, App and Services that are owned and operated by U&Iyurveda.

Advertisements and links appearing on this site may be delivered to you by our advertising partners. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which U&Iyurveda is not responsible or liable. We do not have access to or control over the cookies that may be placed on your computer by the third party sites.

This privacy policy covers the privacy practices and policies of U&Iyurveda only. If you decide to visit a third party website linked to the Website, you do this entirely at your own risk. U&Iyurveda encourages the User to read the privacy policies of that website.

 

 

SECURITY POLICIES

U&Iyurveda has implemented industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your Personal Information that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User avails the Services, U&Iyurveda shall not be held liable for any loss whatsoever incurred by the User.

 

DISCLAIMER TO SECURITY

We are committed to protect the information we receive from you. But, no data transmission over the internet can be completely secure. So, we cannot guarantee or warrant that the confidentiality or security of electronic transmissions via the Internet can be assured due to potentially unsecure computers and links. It is your responsibility to protect the security of your login information and to use good judgment before deciding to send information via the Internet.

DISCLOSURE OF INFORMATION

U&Iyurveda makes all User information accessible to its employees and affiliates only on a need-to-know basis. For certain services that you request, we share your information with third parties who help us in the delivery of our services to you. Information is disclosed to third parties who are authorised by us. If you request to receive certain information or services of third parties, we may supply your information including personal information to selected third parties for the purpose of providing you your requested services including but not limited to your subscription to our e-mail/ text messaging services, booking appointments for online consultancy and others.


U&Iyurveda takes your right to privacy very seriously and other than as specifically stated in this privacy Policy, will only disclose your personal information in the event it is required to do so by law, rule, regulation, law enforcement agency, governmental official, legal authority or similar requirements or when U&Iyurveda, in its sole discretion, deems it necessary in order to protect its rights or the rights of others, to prevent harm to persons or property, to fight fraud, or to enforce or apply the Terms of Use.

No administrator at U&Iyurveda will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone or device. U&Iyurveda and its Partners do not undertake any liability for any unauthorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify U&Iyurveda by sending an email to customersupport@youandiyurveda.com. You shall be liable to indemnify U&Iyurveda, its employees and Partners due to any loss suffered by them due to such unauthorized use of your account and password.

Notwithstanding the above, U&Iyurveda and its Partners shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of U&Iyurveda and its Partners including, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.

CHANGE TO PRIVACY POLICY

U&Iyurveda reserves the right to change this privacy policy from time to time at its sole discretion, with or without advance notice. In the event there are significant changes in the way U&Iyurveda treats User’s personally identifiable information, or in the Privacy Policy itself, U&Iyurveda will display a notice on the Website or send Users an email so that you may review the changed terms prior to continuing to use the Services. If you object to any of the changes to our terms, and you no longer wish to use the Services, you may contact customersupport@youandiyurveda.com to deactivate your account. Unless stated otherwise, U&Iyurveda’s current Privacy Policy applies to all information that U&Iyurveda has about You and Your account.

If you use the Services or accesses the Website after a notice of changes has been sent to you or published on the Website, you hereby provide your consent to the changed terms.

CONSENT TO THIS POLICY

Your visit to the Website and use of the Services is subject to this Privacy Policy and the Terms of Use of our Website and Services, and you unconditionally agree that becoming a User of the Website and/or its Services signifies your assent to this Privacy Policy. By using the services or by otherwise giving us your information, you agree to the practices and policies of this privacy policy and you expressly consent to our collection, use and sharing of your information as described in this privacy policy. If you do not agree with this privacy policy at any time, do not use any of the services or give us any of your information.

 

CONTACT INFORMATION

For any question regarding Privacy Policy or U&Iyurveda's information collection, use and disclosure practices, you may contact us at customersupport@youandiyurveda.com. We will use reasonable efforts to respond promptly to any requests, questions or concerns, which you may have regarding our use of your personal information.

If you have any grievance with respect to our website, services or use of your information, you may communicate such grievance to:

 

U&Iyurveda Healthcare Private Limited

A-6/1, Rishi Nagar,

Dewas Road, Ujjain,

Madhya Pradesh, India- 455010

e-mail: customersupport@youandiyurveda.com