last updated: August 1, 2017
U&Iyurveda Healthcare Private Limited (referred to as “we”, us”, “U&Iyurveda”) is the owner and operator of the internet resource https://www.youandiyurveda.com (this ‘Website’/ the “website”) on the World Wide Web.
- We’/ ‘Our’/ ‘Us’ shall mean and refer to U&Iyurveda.
- ‘You’/ ‘Your’/ ‘Yourself’/ ‘User’ shall mean and refer to Users of the Services.
- ‘Personal Information’ shall mean and refer to any personally identifiable information that We may collect from You.
- ‘Third Parties’ refer to any application, website, company or individual other than the User and the owner of the Website.
The information collected from you by U&Iyurveda may constitute ‘personal information’ or ‘sensitive personal data or information’.
“Personal information” means any information that relates to a natural person, which, either directly or indirectly, in combination with other information available or likely to be available with a body corporate, is capable of identifying such person.
“Sensitive personal data or information” means such personal information which consist of information related to;
- financial information such as bank accounts, credit and debit card details or other payment instrument details,
- physical, physiological and mental health condition,
- sexual orientation,
- medical records and history,
- biometric information,
- any detail related to above clauses provided to body corporate for providing services; and
- any of the information received under above clauses by body corporate for storing or processing under lawful contract or otherwise.
VOLUNTARY REGISTRATION INFORMATION
In order to fully access this website, you must complete the Registration process by voluntarily providing us your personal information which you recognize and expressly acknowledge is personal information allowing others, including U&Iyurveda, to identify you. Such information may include, but not limited to; your name, User ID, email address, address, date of birth, gender, phone number and password chosen by you. Other optional information may be requested on the registration page. We do not collect personally identifiable information about you except when you specifically provide such information to us on a voluntary basis.
VOLUNTARY INFORMATION FOR SERVICES AND FEATURES
When you choose to use certain features of the site, including but not limited to booking appointments with the Consultant, subscribing to our email and/or text messaging service and others, we require you to provide additional information that may be required to complete the transaction, including but not limited to; your billing address, your credit card information and your demographics which may be helpful for us to serve you better.
The information collected from you by U&Iyurveda may include, but not limited to Contact data (such as your email address and phone number), Demographic data (such as your gender, your date of birth and your pin code), Data regarding your usage of the services and history of the appointments and other transactions made by or with you through the use of Services, Health or medical data (such as your past medical history and conditions and medication history). All the information provided to us by a User, including sensitive personal information, is voluntary.
AUTHORIZATION FOR USE OF PERSONAL AND/OR SENSITIVE INFORMATION
You are responsible for maintaining the accuracy of the information you submit to us. We provide mechanism for updating and correcting your personal information. You may modify or remove your personal information at any time by making the change on your profile information page by logging into your account on the Websites or by contacting us at https://www.youandiyurveda.com.
If you wish to cancel your account or request that we no longer use your information to provide you services, you may contact us through https://www.youandiyurveda.com. We will retain your information for as long as your account with the Services is active and as needed to provide you the Services. We shall not retain such information for longer than is required for the purposes for which the information may lawfully be used or is otherwise required under any other law for the time being in force.
U&Iyurveda may require the User to pay with a credit card, debit card, net banking or other online payment mechanisms for Services for which an amount(s) is/are payable. U&Iyurveda will collect such User’s credit card number and/or other financial institution information such as bank account numbers and will use that information for the billing and payment processes, including but not limited to the use and disclosure of such credit card number and information to third parties as necessary to complete such billing operation. Verification of credit information, however, is accomplished solely by the User through the authentication process offered by a third party payment gateway. User’s credit-card/debit card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. User is advised, however, that internet technology is not fully safe and User should exercise discretion on using the same.
Advertisements and links appearing on this site may be delivered to you by our advertising partners. These other sites may place their own cookies or other files on the Users’ computer, collect data or solicit personal information from the Users, for which U&Iyurveda is not responsible or liable. We do not have access to or control over the cookies that may be placed on your computer by the third party sites.
U&Iyurveda has implemented industry standard physical, technical and administrative security measures and safeguards to protect the confidentiality and security of your Personal Information that it has under its control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the User’s electronic devices through which the User avails the Services, U&Iyurveda shall not be held liable for any loss whatsoever incurred by the User.
DISCLAIMER TO SECURITY
We are committed to protect the information we receive from you. But, no data transmission over the internet can be completely secure. So, we cannot guarantee or warrant that the confidentiality or security of electronic transmissions via the Internet can be assured due to potentially unsecure computers and links. It is your responsibility to protect the security of your login information and to use good judgment before deciding to send information via the Internet.
DISCLOSURE OF INFORMATION
U&Iyurveda makes all User information accessible to its employees and affiliates only on a need-to-know basis. For certain services that you request, we share your information with third parties who help us in the delivery of our services to you. Information is disclosed to third parties who are authorised by us. If you request to receive certain information or services of third parties, we may supply your information including personal information to selected third parties for the purpose of providing you your requested services including but not limited to your subscription to our e-mail/ text messaging services, booking appointments for online consultancy and others.
No administrator at U&Iyurveda will have knowledge of your password. It is important for you to protect against unauthorized access to your password, your computer and your mobile phone or device. U&Iyurveda and its Partners do not undertake any liability for any unauthorized use of your account and password. If you suspect any unauthorized use of your account, you must immediately notify U&Iyurveda by sending an email to email@example.com. You shall be liable to indemnify U&Iyurveda, its employees and Partners due to any loss suffered by them due to such unauthorized use of your account and password.
Notwithstanding the above, U&Iyurveda and its Partners shall not be responsible for any breach of security or for any actions of any third parties or events that are beyond the reasonable control of U&Iyurveda and its Partners including, computer hacking, unauthorised access to computer data and storage device, computer crashes, breach of security and encryption, poor quality of Internet service or telephone service of the User etc.
If you use the Services or accesses the Website after a notice of changes has been sent to you or published on the Website, you hereby provide your consent to the changed terms.
CONSENT TO THIS POLICY
If you have any grievance with respect to our website, services or use of your information, you may communicate such grievance to:
U&Iyurveda Healthcare Private Limited
A-6/1, Rishi Nagar,
Dewas Road, Ujjain,
Madhya Pradesh, India- 455010